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How teke5 Handles Your Personal Information

This privacy policy tells you exactly what information teke5 collects when you open an account, make a deposit via PayPal or Venmo, or access the platform from your phone.

Account data protectionPayPal & Venmo transaction privacyMobile access securityData request rightsUS-eligible accounts only
teke5 How teke5 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us With Any Data Question

Email Privacy Team Send data requests, deletion inquiries, or access requests directly to our privacy team by email. We respond to verified account holders within a reasonable timeframe.
Live Chat Support Start a live chat session from your account dashboard to flag a privacy concern in real time. Our support team can escalate to the privacy team when needed.
Account Settings Some data preferences — like marketing communications and cookie choices — can be managed directly inside your account settings without contacting support at all.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

Encryption on Every Session All data transmitted between your device and teke5 is encrypted via SSL. This applies whether you log in through a mobile browser or a desktop session and covers payment confirmation steps.
Cookies and Tracking We use cookies to keep you logged in across sessions and to remember preferences like your payment method. You can adjust non-essential cookie settings from within your account at any time.
Retention and Deletion We keep account data for as long as your account is active and as long as required under applicable state regulations. When you close your account, we begin the deletion process for data we are not legally required to retain.
Requesting Your Data You can request a copy of the personal data we hold on your account at any time. Submit the request through live chat or by emailing our privacy team, and verify your identity so we can process it securely.

Common Questions About Your Privacy at teke5

These are the privacy questions we hear most from account holders — covering your data rights, how payment information is handled, and what to do if something looks off.

No. PayPal and Venmo transactions run through each provider's own infrastructure. We receive confirmation of the transaction but do not store your PayPal login credentials or Venmo account number on our servers.

Yes. Submit a deletion request via live chat or email with identity verification. We remove data we are not legally required to retain and confirm once the process is complete.

We log your device type, browser or app version, IP address, and login timestamp. This session data helps us flag unusual access attempts and keep your mobile account secure.

We retain account data while your account is active and for as long as applicable state regulations require after closure. Data not subject to a legal hold is deleted on a rolling schedule once your account closes.

Contact our privacy team directly by email or start a live chat from your account dashboard. We treat data-misuse reports as priority cases and escalate them for internal review promptly.

We use essential cookies for login continuity and optional cookies for preferences like your saved payment method. Non-essential cookies can be turned off inside your account settings without affecting your ability to log in.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.