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Terms Conditions That Cover Your Account

These terms govern every account on teke5 — from how you open one to how you fund it with PayPal, Venmo, or Play+, and what happens if something goes wrong. Access depends on state law, so read the eligibility section before you get started.

Eligibility by statePayPal, Venmo & Play+ rulesAccount security obligationsDispute processPolicy updates

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What These Terms Actually Cover

teke5 Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By opening a teke5 account, you agree to these terms in full. Eligibility is determined by your state of residence — access is available only where permitted under local law. You must be of legal age in your state and may hold only one account. Funding

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your account through PayPal, Venmo, or your Play+ prepaid card is subject to the payment-specific rules in Section 4, including transaction limits and verification steps we may ask you to complete before a withdrawal clears. We reserve the right to suspend or close an account if
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we detect duplicate registrations, misuse of payment methods, or attempts to circumvent state eligibility requirements. Any funds in a suspended account will be held pending identity verification — typically a government-issued ID plus a recent statement from the PayPal, Venmo, or Play+ account you used. Changes
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to these terms take effect when posted, and continuing to use your account after that date counts as acceptance. If a section of these terms is found unenforceable under applicable law, the rest of the terms remain in effect. All disputes are governed by the laws
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of the state where you are located, to the extent that state law applies.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE HANDLE IT

How teke5 Manages Policy Commitments

These four areas explain the operational side of our terms — what we collect, how long we keep it, and who you contact when you need a change made to your account record.

Data We Hold We store the details you provided at registration, your payment method identifiers for PayPal, Venmo, and Play+, and transaction records required under applicable state law.

Retention Period Account data is retained for as long as your account is active, plus any period required by the state regulations covering the eligible states where you play.

Account Security Your login uses SSL encryption. If you suspect unauthorized access, lock your account from the security tab and contact support immediately so we can freeze linked payment methods.

Requesting Changes To update personal data or close your account under applicable state law, submit a written request via live chat or email; we will confirm receipt and act within the required window.

TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat icon from your account dashboard to ask a specific question about these terms, account restrictions, or a pending payment dispute.

Email Support

Send a detailed message to our support address for written confirmation of how a term applies to your account, your PayPal link, or a Play+ transaction.

Account Help Center

The Help Center in your account settings carries searchable term summaries, including state eligibility rules and the steps for PayPal or Venmo withdrawal verification.

Common Questions About These Terms

If your question isn't here, the account Help Center and live chat cover the specifics tied to your state and payment method.

Access depends on your state of residence and whether local law permits online gaming accounts. Check the eligibility section of your account registration for the current list of supported states.

Funds tied to a suspended account are held until identity verification is complete. Contact support via live chat and have your PayPal account statement ready to speed up the review.

We post updates directly to this page. Continuing to use your account after the updated date is posted counts as your acceptance of the revised terms.

Submit a dispute through the account Help Center, naming the payment method and the transaction date. We review disputes against the transaction records we hold on file for your account.

No. Our terms permit one account per person. Duplicate accounts may be closed and any balance held pending a review, regardless of which payment method — Venmo, Play+, or PayPal — was used.

Send a written request through live chat or the support email. We'll confirm receipt and process the request within the timeframe required by applicable law in your state.

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